The rules, responsibilities, and boundaries for using this platform.

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Last updated: 01/06/2026 MediaGenAI respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, platform, and AI media generation services. 1. Information we collect We may collect information you provide directly, such as your name, email address, account information, billing details, support messages, and any content or prompts you submit when using our AI tools. We may also collect technical information such as your IP address, browser type, device information, usage data, pages visited, and cookies or similar technologies used to improve the platform and maintain security. 2. How we use your information We use your information to create and manage your account, provide access to AI image, video, and voice-over generation tools, process payments, manage credits or subscriptions, provide customer support, improve our services, prevent abuse, and comply with legal obligations. 3. AI-generated content and prompts When you use MediaGenAI, you may submit prompts, text, images, audio, or other inputs to generate media content. These inputs may be processed by third-party AI providers in order to deliver the requested service. You should avoid submitting sensitive personal information, confidential business information, or content you do not have the right to use. 4. Payments Payments, subscriptions, invoices, and billing information may be processed by third-party payment providers. MediaGenAI does not store full payment card details on its own servers. 5. Cookies and analytics We may use cookies and similar technologies to operate the website, remember preferences, analyze usage, improve performance, and support marketing or security features. Where required, users may be asked to consent to non-essential cookies. 6. Third-party service providers We may use trusted third-party providers for hosting, authentication, analytics, payments, email, customer support, and AI media generation. These providers may process personal data only as necessary to provide their services to MediaGenAI. 7. Data retention We keep personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain security. Retention periods may vary depending on the type of data and the purpose of processing. 8. Your rights Depending on your location, you may have rights to access, correct, delete, restrict, object to the processing of, or request a copy of your personal data. You may also have the right to withdraw consent where processing is based on consent. To exercise your rights, contact us through the Contact page or by email at support@mediagenai.cloud. 9. Data security We use reasonable technical and organizational measures to protect your information. However, no online service can guarantee absolute security. 10. International transfers Some third-party providers may process data in countries outside your country of residence. When required, appropriate safeguards are used to protect personal data during international transfers. 11. Children’s privacy MediaGenAI is not intended for children. Users must meet the minimum age required by applicable law and by our Terms of Use. 12. Changes to this Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date on this page. 13. Contact If you have questions about this Privacy Policy or your personal data, please contact us at: support@mediagenai.cloud